Our policies

A signed contract and a deposit hold your date, and the deposit goes toward your total. I take one party on a date. Trials are booked on the booking page.

Tell me as soon as your plans change. I ask for 14 days before a wedding date and 24 hours before a trial. If you're running late on the morning, call or text and I'll rework the order so the bride is still last.

If you miss a trial without a message, we rebook it once. If a party isn't ready at the agreed start, I style as many looks as the time allows. The contract covers the rest.

Flower girls and junior bridesmaids are welcome at the venue with a parent or guardian nearby. At the trial, one guest is welcome, and children are best left with someone else so the room stays calm.

I don't color or bleach hair, so there is no patch test. If you have reacted to a hairspray, dry shampoo or pin adhesive, tell me when you book and I'll choose something else.

If a look isn't what you pictured, tell me at the trial and we change it there. On the morning, tell me before the photographs and I'll adjust on the spot. Afterward, tell us within a few days and we'll make it right.

Tips are welcome and never expected.

Come with hair washed, dry and free of product. Wear a top that buttons or zips so nothing goes over finished hair, and bring the veil or accessories you plan to wear.